Frequently Asked Questions

  • Each piece is handcrafted with care, so please allow 5–10 business days for production before shipping.
    Once your order is complete, you’ll receive a tracking number and estimated delivery date via email.

  • Yes, we proudly ship worldwide.
    International delivery times vary based on location, but most orders arrive within 2–4 weeks after dispatch.
    Please note that customs fees or import duties (if applicable) are the responsibility of the recipient.

  • Because each item is custom-made, we’re unable to accept general returns.
    However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery — we’ll gladly repair, replace, or refund your purchase.

  • Absolutely. We love bringing unique ideas to life.
    Reach out through our Contact Form to discuss your vision, materials, and engraving options.

  • Once your item ships, you’ll receive an email with your tracking number and a link to monitor your delivery status in real time.